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Initial Setup
Questions |
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Can I transfer my existing domain name and use it on my
EZwebleads.com website?
You can,
but it is not necessary. Every EZwebleads.com
website comes with a new domain name of your selection
(subject to domain availability). Should you wish
to transfer an existing domain name to EZwebleads.com,
please contact us by phone or with the
Contact Us form on this
website.
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How long before my customers will see my website on the
web?
Generally
less than a week. Once your website is uploaded,
it can be viewed at your domain address usually within
24-hours.
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How long will it take for EZwebleads.com to make my
website?
It depends
on how many EZwebleads.com website orders are ahead of
yours. However, once we receive all of the required
information from you, it generally takes a week or less
to get your new website up and running.
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What if I do not have a cell phone, PDA or an email
account. Where will you forward my leads?
Customer
inquiries from your EZwebleads.com Customer Lead Inquiry
Forms will be sent to your cell phone, PDA or email
account. If for some reason you do not currently
have an email address, you can obtain a free email
account at Google or Yahoo.
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What marketing services will be provided by
EZwebleads.com?
Although
we will use an automated submission service to submit
your new website to many of the major search engines,
including Google and Yahoo, marketing your website is up
to you. Please note that it sometimes takes weeks
before many of the search engines index new websites, so
please be patient. However, please view the Free
Small Business Marketing Tips
section of our website for great marketing ideas.
But don't
forget, you can use your new website address on all of
your existing promotional materials (business cards,
magnetic vehicle signs, brochures, newspaper
advertisements, customer invoices, etc.) Anywhere
you print your company name, address and telephone
number, should also include your EZwebleads.com website
address.
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Website Updates &
Technical Questions |
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How do I change copy or graphics on my EZwebleads.com
website?
That's easy
... We do it for you under the following service plan
arrangements:
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New EZwebleads.com websites: |
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Standard Plan Updates included: |
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Enhanced and Premium Plan Updates included: |
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Promo Coupon Page once per 90-day consecutive
billing period (up to 1hr of update).
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Gallery Page once per 90-day consecutive
billing period (up to 1hr of update).
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The remainder of the website updated annually
(up to 2 hrs of update).
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Additional Updates not included in the plans: |
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How do I change the cell number, PDA or email address
where my customer leads are forwarded to?
Should you
wish to change your text forwarding cell number, PDA or
email address, you may do so at any time by sending a
request using the Contact Us
form on this website. There is no charge for
this account update.
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How do I update my Promo Coupon and/or Gallery Page(s)
(Enhanced and Premium Plans)?
Enhanced
and Premium Plan customers can request a Promo Coupon
and Gallery Page update
once per 90-day consecutive billing period (up to 1hr of
update/ea. page). Please send your update request using the
Contact Us form on this
website. We will contact you thereafter by phone
and/or email, to obtain the information required for
your page update(s).
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If I see that my website is not working correctly, what
should I do?
If you
find that your website is not functioning properly,
please let us know using the
Contact Us form on this website. Please fully
describe the issue in the space provided. We will
do our best to correct the malfunction as quickly as
possible. Please note that wireless telephone
providers sometimes experience a delay in sending text
messages to cell phones during "peak" time periods.
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Billing & Plan Change
Questions |
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Are there fees or charges for making changes to the
graphics or copy on my EZwebleads.com website?
All
plans include update changes at specific time intervals.
Please see question
How do I change copy or graphics on my EZwebleads.com
website? for additional information.
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How
do I cancel my EZwebleads.com service?
Since
there is no term commitment contract, you may cancel
your EZwebleads.com plan at anytime. You may
cancel your EZwebleads.com account by submitting your
request in writing, using the
Contact Us form on this
website. However, there are no refunds for any
advance payments made for your EZwebleads.com plan, so
we recommend that you cancel your website plan account
in conjunction with your billing period.
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How do I change my credit card for billing purposes.
In order
to change your billing credit card, you must call
954.889.1967 Monday - Friday, 9:00am - 5:00pm EST.
Or, you may submit your request in writing, using the
secure Contact Us form
on this website. DO NOT PUT YOUR CREDIT CARD NUMBER INTO
THE FORM ITSELF We will contact you by telephone
for the new credit card number.
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How
much do EZwebleads.com websites cost?
EZwebleads.com monthly plans are inexpensive, and have
no contract and are billed monthly the your credit card
or PayPal account. You may also call our office at
954.889.1967 to make arrangements to subscribe and pay by company
check. For complete plan pricing and
feature information, please visit the
Options and Pricing page.
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If I start with the Standard Plan, can I upgrade to the
Enhanced or Premium Plan at a later date?
Yes - you may upgrade or downgrade your plan at anytime
by submitting your request in writing, using the
Contact Us form on this
website. However, there are no refunds for any
advance payments made for your EZwebleads.com plan, so
we recommend that you make changes to your website plan account
in conjunction with your billing period. A "one
time" Setup Fee will apply, since your EZwebleads.com
website will require webmaster reconfiguration and
editing.
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Is there a contract for the EZwebleads.com service?
There is no term commitment contract, and you may cancel
your EZwebleads.com plan at anytime. However,
subscribers are subject to the requirements of the
Member Agreement Service Terms & Conditions
Agreement.
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What forms of payment are accepted for the
EZwebleads.com service?
EZwebleads.com accepts the following forms of payment:
Visa, MasterCard, American Express, Discover and PayPal.
You may also call our office at 954.889.1967 to make
arrangements to subscribe and pay by company check
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Where can I find a copy of the EZwebleads.com customer
Service Terms and Conditions?
Click on this
Member Agreement Service Terms & Conditions
Agreement link.
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